Privacy Policy

Last Updated: September 2, 2026

At Crave Protein Cafe, we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy explains how we collect, use, and protect your data.

1. Who We Are

Our website address is: https://craveproteincafe.com. This policy applies to all visitors, registered users, and customers of our platform.

2. Information We Collect Automatically

Cookies and Tracking Technologies

We use cookies to improve your experience and support our marketing efforts:

  • Essential Cookies: For site functionality, such as login sessions (2 days) and screen display preferences (1 year).
  • Temporary Cookies: Set on our login page to determine browser compatibility; these contain no personal data and are discarded when the browser closes.
  • Engagement Cookies: If you leave a comment, you may opt in to saving your name and email for convenience. These last for one year.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These sites may collect data about you, use cookies, and monitor your interaction.

3. Advertising, Hashing, and Cross-Device Tracking

To provide a seamless experience across all your devices, we utilize third-party advertising services, including AdRoll and its affiliates.

  • Hashed Identifiers & First-Party Data: When you submit contact details (such as through newsletter sign-ups or checkout), we may use one-way cryptographic hashing (such as SHA-256) to de-identify your email address or phone number before sharing it with advertising partners (e.g., Google Enhanced Conversions, Meta Custom Audiences, Bing Customer Match) to match accounts securely without sharing raw personal data.
  • Cross-Device & CTV Tracking: Advertising networks like AdRoll, Vibe, and Spotify utilize cross-device attribution technology, which connects website activity to streaming, audio, and Connected TV (CTV) ad impressions across your linked browsers and devices.
  • Behavioral Data: We collect information on pages visited, products viewed, IP addresses, and engagement with our advertisements on mobile apps and Connected TV (CTV).
  • Tracking Pixels & Technologies: These partners use cookies, web beacons, tracking pixels, server-to-server APIs (such as Meta Conversions API), and local storage to collect information about your interaction with our site, including IP addresses, browser types, pages visited, items added to cart, and ad engagement.

4. How We Use and Share Your Data

  • Spam Detection: Visitor comments are checked through an automated spam detection service.
  • Gravatar: An anonymized hash of your email may be provided to the Gravatar service to see if you are using it (view their privacy policy at https://automattic.com/privacy/).
  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

5. Data Retention and Your Rights

  • Retention: Comments and their metadata are retained indefinitely. For registered users, we store the personal information provided in their user profile.
  • Your Rights: You can request an export of the personal data we hold about you or request that we erase it. This excludes data we are obliged to keep for administrative, legal, or security purposes.
  • State-Specific Privacy Rights (CA, VA, CO, and other US States): Depending on your state of residence, you may have the right to:

    1. Know/Access: Request confirmation of whether we process your personal data and access specific pieces of data collected.

    2. Correct & Delete: Request correction of inaccurate data or deletion of personal data collected through our site.

    3. Opt-Out of Data Sales or Sharing: Direct us not to “sell” or “share” your personal information for cross-context behavioral advertising.

    4. Non-Discrimination: Exercise your rights without receiving discriminatory treatment or price variances for doing so.

  • To exercise any of these rights, please contact us at info@craveproteincafe.com or call us at (480) 454-4853.

6. Your Opt-Out Options

We honor your right to privacy and provide options to control how your data is used for targeted advertising:

6.1 Arizona Resident Disclosures & Security Safeguards

  • Data Security & Incident Response: In compliance with A.R.S. § 18-551, we maintain reasonable administrative, technical, and physical safeguards to protect computerized personal information. In the event of a security breach involving unencrypted personal data, we will conduct a prompt investigation and notify affected individuals in accordance with statutory timelines.

  • Truthful Marketing Practices: Pursuant to the Arizona Consumer Fraud Act (A.R.S. § 44-1521 et seq.), all representations regarding our products, services, data handling, and automated interactions are clear, non-deceptive, and strictly adhered to.

 

7. Terms & Conditions Regarding Advertising & Media

  • Acceptance of Advertising Disclosures: By accessing and using our website, you acknowledge and agree to the automated data collection and targeted advertising practices described in this policy.

  • Third-Party Links & Ads: Advertisements displayed on third-party platforms (including streaming, social media, and search engines) may direct you to external services. Crave Protein Cafe is not responsible for the privacy practices, content, or policies of third-party websites or services.

  • Intellectual Property: All creative assets, logos, brand copy, video clips, and media produced for advertising campaigns on external networks remain the exclusive property of Crave Protein Cafe.

 

8. Children’s Online Privacy Protection (COPPA)

Our website, products, and advertising campaigns are intended for general audiences and are not directed to children under the age of 13. We do not knowingly collect, request, or retain personal information from children under 13. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can promptly remove the data from our records.

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